Frequently asked questions

All projects begin with a discovery call to define your goals, followed by a detailed proposal and agreement. Once approved, we move into the initial design phase. When the design is agreed, we move into development, followed by refinements and testing. Finally, the project is launched and delivered.

We start with a discovery call to define your goals. Once we’ve agreed on the initial design direction, the X7 Design team sets up a communication path so we can share opinions and send you results after each important change. Then we design your idea the way you want it, and deliver your finished graphic design order.

We start with a discovery call to define your goals. Once we’ve agreed on the initial animation, the X7 Design team sets up a communication path so we can share opinions and send you results after each important change. Then we bring your story to life through motion the way you want it, and deliver your finished video.

Yes, absolutely. We offer post-launch support and monthly maintenance plans that cover security updates, backups, performance monitoring and content updates, so your website stays fast, secure and current.

Maintenance is a subscription, and its price depends on your website plan. Ask us about a subscription.

It depends on the service and the plan you choose:

• Website or app design and development: usually 2 to 8 weeks, depending on your plan and the design you want. Higher plans can take longer.
• Graphic design: from under a week up to two weeks.
• Video editing: from under a week up to three weeks.

We provide custom quotes for every project, so you only pay for the services you need. Pricing depends on the scope of work, project complexity and timeline. Get a custom quote.

Yes. All of our project agreements include a defined number of revision rounds at key milestones. We believe client feedback is crucial and incorporate it to ensure the final product perfectly meets your vision.

Our SEO services include a comprehensive strategy covering keyword research, on-page optimisation (titles, descriptions, content structure), technical SEO (site speed, mobile-friendliness) and local SEO, all aimed at improving your search rankings and organic traffic.

We highly recommend you provide core information about your business. However, we can assist with or fully provide copywriting and stock imagery as an add-on, so your content is professional and optimised for your audience and for search engines.